Zebra Tech Support

For a Zebra product supplied by ACE, Submit Ticket so our Support Specialist can identify the right technical or warranty route for the exact device.

1. Include the product type, full model, purchase reference, operating system and driver/application version where relevant.
2. Describe the error and connection method. For a printer, include the media/ribbon type and a redacted sample showing the fault. For a scanner or mobile computer, explain the affected application or workflow.
3. List the checks already completed and any recent changes. Keep serial numbers and authorised diagnostic records in the private ticket; do not send account passwords or customer records.
4. Follow the confirmed diagnosis and return instructions. Check the warranty record first and use the ACE RMA topic only when directed, with the existing ticket reference.

Confirm the required items, receiving route and appointment or courier arrangements before sending equipment. Warranty eligibility depends on the exact product, sales record and applicable service agreement.

Contact ACE

ACE Peripherals Pte Ltd
3005 Ubi Avenue 3 #01-88, Singapore 408861
Telephone: +65 6100 7000

Free Support: Monday to Friday, 10am to 5pm, excluding public holidays.
Office: Monday to Friday, 9am to 7pm.
Premium Support: 24/7 with an active agreement; response within 4–8 business hours.
RMA visits: Confirm by ticket before travelling. Last check-in: 5pm.

Submit Ticket

Updated 261105