ESET

ESET

ESET endpoint security support for installation, activation and module update errors. Find PROTECT console, management agent migration and connection troubleshooting guides.


Frequently Asked Questions

  1. Activating ESET Windows Home Product with License Key (15.x–16.x)  
  2. Add or remove password protection of ESET security product settings from ESET PROTECT (8.x–10.x)  
  3. Addressing "Unprotected Wi-Fi" Notifications in ESET Business Products  
  4. Collecting Logs with ESET Log Collector for Windows  
  5. Configuring Ports and Addresses for ESET Products With a Third-Party Firewall  
  6. Deploy or Upgrade ESET Endpoint Products with ESET PROTECT or ESET PROTECT Cloud  
  7. Deploying the ESET Management Agent with Group Policy Object (GPO) (Version 8.x–9.x)  
  8. Enabling System Extensions for ESET Products on macOS  
  9. ESET LiveGrid is not accessible or Limited Direct Cloud connectivity appears. What should I check?  
  10. ESET PROTECT & ESET PROTECT Cloud: All-in-One Installation Guide  
  11. ESET PROTECT shows duplicate computers or a cloning question after imaging PCs. What should I do?  
  12. ESET reports a UEFI detection. What should I record and how should I respond?  
  13. ESET says Protected browser could not be started or shows 0x847695d0. How do I fix it?  
  14. Granting Full Disk Access to Your ESET Product on macOS (6.11)  
  15. How to Access ESET PROTECT Consoles (Versions 8.x – 10.x)  
  16. How to Fix "Modules Update Failed" Error Messages  
  17. How to Refresh Your ESET Windows Home Product (15.x–16.x)  
  18. How to Remove Your ESET Product Manually Using the ESET Removal Tool  
  19. How to Reset Your ESET PROTECT Web Console Password (Versions 8.x – 10.x)  
  20. How to Whitelist a Safe Website in ESET Endpoint Products (9.x–10.x)  
  21. How to Whitelist a Trusted Website in ESET Windows Home Products (Versions 15.x–16.x)  
  22. Login Failed: Connection has failed with state 'Not connected'" error in the ESET PROTECT Web Console (versions 8.x–10.x)  
  23. Migrating Managed Computers Between ESET PROTECT Servers (8.x – 10.x)  
  24. My printer or NAS stopped working after an ESET firewall change. How do I allow only the correct device?  
  25. Set Up HTTPS/SSL Connection for ESET PROTECT (8.x–10.x)  
  26. Transferring ESET Product to a New Computer or Device (15.x–16.x)  
  27. Understanding Anti-Phishing in ESET Products (15.x–16.x)  
  28. Upgrading to Windows 10 with ESET Endpoint Products (9.x – 10.x)  
  29. View License Expiration Date for Windows ESET Home Product (15.x–16.x)  

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