HiTi

HiTi

HiTi photo and card printer support: driver installation, print templates, ribbon errors and cleaning. Find setup guides and the Singapore warranty and repair route.

Frequently Asked Questions

  1. Can I adjust the text spacing in CardDesiree CS?  
  2. Can I encode contactless or contact card while applying Ethernet module to my CS-200e?  
  3. Can I name the database with "-"?  
  4. Can I use Microsoft Office Word to print to CS200e?  
  5. Fail to install driver at Windows 7 32-bit. What should I do?  
  6. HiTi CS-200e error 0300: Ribbon Search Failed checks  
  7. HiTi CS-200e error 0301: Ribbon Out 02 and remaining ribbon count  
  8. HiTi CS-200e or CS-220e says Card Out when the hopper contains cards. Why?  
  9. HiTi P525L reports Paper Out 02 even with paper fitted. How do I check the roll?  
  10. HiTi P525L shows Ribbon Mismatch 03 or Security Check Fail with new media. What should I do?  
  11. HiTi Printer Warranty and RMA Support in Singapore  
  12. How can I disable the cleaning reminder for P510PL, P510PS, P510Si, P518A, P518S, P510K, P720L or P728L?  
  13. How can I print only part of items in the database in CardDesiree CS?  
  14. How come the edge of number is cut and flat, print out from CS200e?  
  15. How come white band shows on the edge, print out from CS200e?  
  16. How do I install the driver manually in Windows 8?  
  17. How do I set printer default (for instance, CS-310 driver)?  
  18. How should I clear Paper Jam 03 on a HiTi P525L without damaging the printer?  
  19. How to create a template and import it into P510K  
  20. How to create and upload template to P510S  
  21. How to Create Database in Microsoft Excel 2003/ 2007/ 2010/ 2013 for CS200/ CS220/ CS310/ CS320  
  22. How to disable digital signature enforcement on Windows 7 and 8 drivers  
  23. How to do clean and maintain your Card Printer?  
  24. How to do Correction of Ribbon Sensor for Card Printer  
  25. How to Download Maintenance Info for HiTi Card Printer & Photo Printer?  
  26. How to update PC Driver & Printer Firmware for Card Printer & Photo Printer  
  27. How to use CardDesiree CS for batch print?  
  28. I’m annoyed with the HiTi Registration Wizard, how to I turn it off?  
  29. My HiTi P525L is Ready but Windows says Offline or keeps jobs in the queue. What should I check?  
  30. My HiTi P525L photos look pink, dark or different from the screen. How do I check colour settings?  
  31. Pringo Basic Edit Function  
  32. Pringo Card Function: How to make Business Card?  
  33. Pringo Card Function: How to make Business Card? (ADVANCE)  
  34. Pringo Card Function: How to make Greeting Card?  
  35. Pringo Card Function: How to make Greeting Card? (ADVANCE)  
  36. Routine Maintenance for HiTi P720L  
  37. The compatibility of Windows system for printing sharing.  
  38. What is CardDesiree CS Application Default ID and Password?  
  39. What Should I do if “Card Jam" error occurs to my CS-200e?  
  40. Where can I set paper size? What is the difference between 2up and split function in the P510 series and P720L driver?  
  41. Why are HiTi P525L prints cropped, skewed or showing a white edge?  
  42. Why do I always get “install driver fail” message, or sometimes installation program simply doesn’t start?  
  43. Why does my HiTi P525L print a white vertical line or scratch on every photo?  
  44. Why does my HiTi P525L show Ribbon Missing after I install a new ribbon?  
  45. Why there is always this error message when I install the driver?  
Help Topics
ACE Support

Please Wait!

Please wait... it will take a second!