Taking a Capture: 360 Video

Official OpenSpace illustration: start a new 360° capture from the project. Demo project shown; app appearance may vary. Select the image to enlarge.

Capture 360 video and change floors

Use this workflow for a project with its sheets already prepared, a supported 360° camera and a compatible mobile device. Capture access requires an Editor, Site Administrator or Organization Administrator role.

1. Open the project in the OpenSpace mobile app. Select Start new 360° capture, then 360° Video.
2. Switch on the camera, select its brand and follow the app's connection steps. Name the capture or skip the optional name.
3. Select the correct sheet. Zoom in and mark your actual starting position beside an identifiable feature, then select Start capturing.
4. Complete that floor. To continue on another floor, select Next sheet, then Yes, start new. Choose the next floor's sheet and starting position.
5. When finished, select End Session and confirm. Upload the captures before reviewing them online.

Each floor needs a separate capture. Several captures can belong to one session; do not continue one capture across different floors.

If you need help

Tell our Support Specialist your camera model, app version and the step where the workflow stops. Attach a redacted error screenshot if useful. Keep passwords and private project records out of the ticket.

Open ACE's illustrated Onboarding & Field Guide