Managing 360 Video Captures on OpenSpace via 5G Network Using a Mobile Device

Understand mobile upload and processing time over 5G

Total time includes three stages: transferring files from the camera to the phone, uploading them to OpenSpace, and processing them on the server. A 5G connection affects the network-upload stage; file size, signal and the remaining workflow also matter.

Check the mobile workflow

1. Use the mobile login that took the captures. Each user can upload only captures recorded under their own mobile session.
2. After ending the session, select Transfer from camera.
3. Mobile upload uses Wi-Fi by default. Enable Use cellular connection only if mobile data use is permitted under your organisation's plan.
4. Follow the displayed transfer and upload status. Processing means the upload has completed and server processing is underway.

Historical example

An earlier ACE article reported an Insta360 ONE RS 6K/30 fps and iPhone 15 Pro 5G trial: 21 minutes 22 seconds of captures, 1,280 MB of files, four minutes of transfer, 11 minutes of upload and about one hour of processing. These are historical reported observations, not a current benchmark or guaranteed deadline.

For a stalled job, record the upload method, app version, capture duration, displayed stage and time of the attempt. Send our Support Specialist a redacted screenshot and retain the original files. Long captures or weak mobile coverage may suit an approved desktop-upload workflow.

ACE's illustrated upload guide