Understanding OpenSpace User Permissions

Understand OpenSpace user permissions

Choose access for the work a person needs to perform. Job titles such as project manager or RE/RTO do not automatically determine their OpenSpace role.

• Viewer: view captures and Field Notes, comment, download available reports and generate share links. Cannot add captures or create Field Notes.
• Editor: adds captures and Field Notes. Editors can rename their own captures and have ownership limits when changing Field Notes.
• Site Administrator: manages site settings and membership, creates shared folders and accesses Track insights/CSV exports.
• Organization Administrator: has organisation-level administration, including creating projects and granting Organization Administrator access.

Site Administrators can adjust Viewers and Editors, including promoting them to Site Administrator. They cannot edit other Site Administrators or Organization Administrators. All roles can see the member list and permissions.

Missing a project or action?

Ask your administrator to check the correct account, project membership and assigned role. A working login alone does not establish access to every project. Do not create a duplicate account to work around a missing permission.

For assistance, tell our Support Specialist which function is missing and provide a redacted screenshot. Any access change must be reviewed by the authorised administrator.

ACE's Onboarding & Field Guide